Independent and Irish
An independent Irish provider since 2005, focused on business connectivity across Ireland.
Managed services
Independent Irish providerOne accountable partner
Network Monitoring and support, run for you.
Proactive monitoring, alerting and escalation with clear service visibility and continuous improvement. We monitor your network, catch issues before they become outages, escalate to the right people quickly and keep refining how it runs, so problems are handled early instead of discovered late. Monitoring scope and hours are agreed per service contract.
- Proactive monitoring with alerting and escalation
- Clear visibility of how your network is performing Reporting format and cadence are agreed at onboarding.
- Issues caught and acted on before they become outages
- One accountable Irish partner after go-live
- Monitoring
- Support and escalation
- Alerting
- Service review
- Continuous improvement
FREE NETWORK REVIEW · NO OBLIGATION
Request a network monitoring review
Tell us about your network and we will recommend the right monitoring and support.
We’ll only use your details to respond to your enquiry. See our Privacy Policy.
The problem
You find out the network is down when the calls start.
Without monitoring, the first sign of trouble is usually a user complaint, and by then the outage is already costing you. Watching a network properly, spotting the early warnings and acting on them takes tools and time most teams do not have.
Problems found too late
Faults surface as outages and complaints rather than early warnings someone could have acted on.
No visibility into performance
Without monitoring, you cannot see how the network is running or what is quietly degrading. Monitoring scope and hours are agreed per service contract.
Reactive, not proactive
Firefighting each issue as it lands instead of catching and preventing it earlier.
No time to watch it
Monitoring only works if someone is watching and acting, which stretched teams cannot sustain.
No one accountable when it breaks
When something fails, it is unclear who owns the response and the fix waits.
The same issues, again and again
Without review, recurring problems are patched over rather than fixed at the root.
Why Network Monitoring and Support
We watch your network, so problems get caught early.
We monitor your network, alert on the things that matter, escalate to the right people and keep improving how it runs, as an ongoing managed service.
-
Proactive monitoring
We monitor your network for faults and early warning signs so issues are caught before they spread. Monitoring scope and hours are agreed per service contract.
-
Alerting and escalation
Meaningful alerts routed to the right people, with a clear escalation path when something needs action. Monitoring scope and hours are agreed per service contract.
-
Clear service visibility
Reporting on how your network is performing, so you can see the picture instead of guessing. Reporting format and cadence are agreed at onboarding.
-
Fast, accountable support
One team responsible for responding when something goes wrong, so nothing falls between suppliers.
-
Continuous improvement
We review what is happening over time and tune the network to head off recurring problems. Reporting format and cadence are agreed at onboarding.
-
Run by us, or with your team
Fully managed by us, or co-managed alongside your own IT, whichever fits.
How we work
From first call to a connection you can rely on.
-
1
Assess
We start with your site, current setup, applications and requirements to recommend the right fit.
-
2
Design
We design the connection and any resilience, security or support around it to match how you work.
-
3
Install
We handle delivery and professional installation, coordinating the work so it lands cleanly.
-
4
Support
Ongoing managed support, monitoring and a clear point of contact after you go live.
Why Regional Broadband
One accountable Irish partner for connectivity.
Independent and Irish since 2005, delivering and supporting business connectivity across Ireland.
One accountable partner
One team responsible for the connection and the network around it, so there is no finger-pointing between suppliers.
Resilient by design
We build in failover and backup options so a single fault does not take your site offline.
Proactive support
Monitoring, alerting and managed support that keep your connection performing after go-live.
FAQs
Network Monitoring and Support: questions answered.
What is Network Monitoring and Support?
It is an ongoing managed service where we watch your network, alert and escalate on problems, and support it for you, so issues are caught and handled early instead of discovered late.
What do you monitor?
We monitor the health and performance of your network and the connections behind it. Monitoring scope and hours are agreed per service contract.
Is it monitored around the clock?
Monitoring, alerting and escalation are part of the service. Monitoring scope and hours are agreed per service contract.
What visibility do we get?
We provide reporting on how your network is performing, so you can see the picture, not just the incidents. Reporting format and cadence are agreed at onboarding.
Do you manage it, or do we?
Either. We can fully run monitoring and support, or co-manage it alongside your own IT team.
How do we get started?
Request a monitoring review using the form and we will recommend the right monitoring and support for your network.
Talk to us
Talk to us about network monitoring and support.
Tell us about your network and where problems tend to hide. We will put proactive monitoring, alerting and support around it and run it for you, from review to escalation to ongoing improvement.