Relocation
Office Move or Relocation
We plan and sequence the connectivity for your move so the new site is ready on day one.
Learn moreMoving office without losing connectivity?
Follow this move sequence
The connection is one of the first things to plan for a move and one of the easiest to leave too late. This guide sets out the order to do things in, so the new site is live and tested before anyone relies on it and the old one is only switched off when it is safe to.
The guide
Connectivity steps for a move with no downtime.
Do these in order. The single biggest cause of move-day outages is ordering the new connection too late, so start at the top early.
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Start early and confirm lead times
Business connectivity can take weeks to survey and install. Confirm lead times for the new site before you commit to a move date.
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Check what is available at the new address
Confirm which connectivity types reach the new building, whether fibre, fixed wireless or 5G. Do not assume the current service can simply move with you.
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Order the new line before you leave the old one
Get connectivity live at the new site while the old one is still running, so you can test everything before anyone depends on it.
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Overlap the two sites
Keep the old connection active until the new site is proven. Paying for a short overlap is far cheaper than a move-day outage.
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Plan a temporary connection if fibre is not ready
If the permanent line will not land in time, a fixed wireless or 5G service can keep the new site working from day one and be replaced later.
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Map the internal network too
Plan cabling, the comms room, Wi-Fi coverage and where the line enters the building, not just the incoming connection.
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Move phones and cloud services deliberately
Confirm how voice, VPNs and cloud access move across, and update any service that is tied to a fixed IP address.
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Schedule the cutover and the cancellations
Agree the switch-over window, then cancel the old service only once the new site is confirmed working properly.
Relevant services
Services that make a move go smoothly.
If the guide raises questions, these are the services that usually answer them.
Connectivity
Dedicated Internet Access
Uncontended, business-grade connectivity for the new site when capacity has to be guaranteed.
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Connectivity
Fixed Wireless
A fast temporary or permanent connection where fibre does not reach or is not ready in time.
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Networking
Managed Wi-Fi
Coverage designed for the new floor plan so the internal network can carry the connection.
Learn moreTalk to us
Planning a move? Let us handle the connectivity.
Talk to Regional Broadband and we will confirm what is available at the new site, order the right lines in the right order, and manage the overlap so you move with no downtime.