Our support model

Proactive support from one accountable team

Support at Regional Broadband is proactive and accountable. We monitor the services we deliver, respond when something needs attention, and stay with an issue until it is resolved, across Ireland.

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How support works

Monitor, respond, resolve, review.

  1. 1

    Monitor

    We proactively monitor the services we deliver, so issues are seen early.

  2. 2

    Respond

    One point of contact responds, without passing you between suppliers.

  3. 3

    Resolve

    We stay with an issue until the service is restored and stable.

  4. 4

    Review

    We review and improve the service over time, not just at renewal.

Talk to us

Talk to us about support

Talk to Regional Broadband about proactive support for your connectivity and networking across Ireland. Call 01 5133042 or email [email protected].

Talk to a Specialist