Cookie Policy
Regional Broadband — regionalbroadband.ie
Last updated: 9 July 2026
At Regional Broadband we respect the privacy of all visitors to our websites and users of our applications. This Cookie Policy outlines our policy concerning the use of cookies and similar technologies, “cookies”, on our websites and applications. It explains how we may collect information from you when you visit our websites or use our applications, and how we use that information.
This information may include details about your device, operating system, browser type, IP address and preferences. It is used to gather statistical information on how you browse our websites, analyse trends, administer the site, and gather broad demographic information for aggregate use. The information does not usually directly identify you, but it can give you a more personalised web experience.
Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the website and the services we are able to offer. Please see “Your Cookie Preferences” below for more information about how to do this.
We use Google Analytics and other analytics, functionality, security, chat, form and advertising tools to analyse use of our websites and emails we send to you. To do this, Regional Broadband and these third-party providers may use cookies and web beacons.
What are Cookies and Web Beacons and how do they work?
Cookies are small text files, containing a unique identification number, that are stored on your device when you visit a website. They allow us and the third parties we use to remember you and how you have used the site.
Cookies are used to make websites work more efficiently and provide information. They can give you a more personalised web experience by identifying you when you return to a website and showing whether you have visited a site previously and what pages you visited.
Our cookies and any third-party cookies do not extract information off your device. They do not hold or track your personally identifiable information or provide us with any way to contact you, except where cookies are enabled when you choose to interact with us through chat, forms or other website functionality on regionalbroadband.ie.
Cookies set by the website owner, in this case Regional Broadband, are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website, such as advertising, interactive content, analytics, chat and forms. The parties that set these third-party cookies can recognise your device both when it visits our website and when it visits certain other websites.
Web beacons are small image files that may be placed on web pages and within web-based emails that we send. They can count the number of unique users who have visited a specific page on the site and the number of times those pages are displayed. They may also be used to facilitate the transfer of data from our website to analytics platforms.
Setting your browser to decline cookies or to prompt you for a response will reduce web beacons from tracking your specific activity.
Some of our emails may contain a web beacon to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email. We may use this information to determine which of our emails are more interesting to users and to query whether users who do not open our emails wish to continue receiving them.
The web beacon will be deleted when you delete the email. If you do not wish the web beacon to be downloaded to your device, you should read the email in plain text view or with images disabled. Some images may include important information which will not be included in the email if read in plain text view or with images disabled.
Information is generally collected in aggregate form and we will not associate any information gathered from cookies on our websites or applications with personally identifying information from any other source, unless otherwise explained in our Privacy Policy or where you choose to provide information to us through website functionality such as forms or chat.
Why do we use Cookies?
Cookies are an important part of the internet and make using devices and accessing online information much smoother. The cookies we collect are used for different reasons, primarily to help us provide you with a positive experience when you visit our websites or use our applications, improve our content and advertising, and personalise your visit.
We also use cookies and similar technologies to gather trends and analysis to develop, improve and personalise our website.
We use the following Cookies
Strictly Necessary Cookies
These cookies are essential for some web pages to function or to enable you to move around a website and use its features. They may keep you logged in during your visit or while using an application, support website security, enable forms or chat functionality, or store your consent preferences.
For this reason, they are set to “always active”. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, filling in forms or using chat functionality.
You can set your browser to block or alert you about these cookies, but some parts of the website may not then work.
| Cookie | Domain / Subgroup | Description | Lifespan | Category |
|---|---|---|---|---|
| __cf_bm | hs-scripts.com | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | 1 hour | Necessary |
| __cf_bm | hubspot.com | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | 1 hour | Necessary |
| __cf_bm | hscollectedforms.net | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | 1 hour | Necessary |
| __cf_bm | hs-banner.com | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | 1 hour | Necessary |
| __cf_bm | usemessages.com | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | 1 hour | Necessary |
| __cf_bm | hs-analytics.net | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | 1 hour | Necessary |
| __cf_bm | hsadspixel.net | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | 1 hour | Necessary |
| __cf_bm | hubapi.com | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | 1 hour | Necessary |
| __cf_bm | hsforms.com | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | 1 hour | Necessary |
| __cf_bm | hsappstatic.net | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | 1 hour | Necessary |
| wpEmojiSettingsSupports | regionalbroadband.ie | WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly. | Session | Necessary |
| pressidium_cookie_consent | regionalbroadband.ie | Stores your cookie consent preferences so the site remembers the choices you make in the cookie banner. | 6 months | Necessary |
| cf_clearance | regionalbroadband.ie | Set by Cloudflare to record that your browser has passed its bot-protection check. | 1 year | Necessary |
Functional Cookies
These cookies enable websites to provide enhanced functionality and personalisation, such as remembering choices you make, including your preferences, language or region, and providing improved features.
If you do not allow these cookies, some or all of these services may not function properly.
| Cookie | Domain / Subgroup | Description | Lifespan | Category |
|---|---|---|---|---|
| messagesUtk | regionalbroadband.ie | HubSpot sets this cookie to recognise visitors who chat via the chatflows tool. | 6 months | Functional |
Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular and see how visitors move around the website.
These cookies collect information in a way that is generally aggregated and may be anonymous.
| Cookie | Domain / Subgroup | Description | Lifespan | Category |
|---|---|---|---|---|
| _ga | regionalbroadband.ie | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. | 1 year 1 month 4 days | Analytics |
| _ga_4WEQ0E5VF2 | regionalbroadband.ie | Set by Google Analytics 4 to persist session state for this website’s analytics property. | 1 year 1 month 4 days | Analytics |
| __hstc | regionalbroadband.ie | This is the main cookie set by HubSpot for tracking visitors. It contains the domain, initial timestamp, last timestamp, current timestamp and session number, which increments for each subsequent session. | 6 months | Analytics |
| hubspotutk | regionalbroadband.ie | HubSpot sets this cookie to keep track of visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. | 6 months | Analytics |
| __hssrc | regionalbroadband.ie | HubSpot sets this cookie to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. | Session | Analytics |
| __hssc | regionalbroadband.ie | HubSpot sets this cookie to keep track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, view count, which increments with each page view in a session, and session start timestamp. | 1 hour | Analytics |
Advertisement Cookies
These cookies do not store directly identifying personal information but are based on uniquely identifying your browser and internet device. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on our website and on other websites you visit.
If you do not allow these cookies, you will still see advertisements online, but they will be less relevant to you and your interests.
| Cookie | Domain / Subgroup | Description | Lifespan | Category |
|---|---|---|---|---|
| _gcl_au | regionalbroadband.ie | Set by Google Tag Manager to store and measure the effectiveness of advertising and conversions on the website. | 3 months | Advertisement |
| test_cookie | doubleclick.net | Set by DoubleClick (owned by Google) to determine whether the visitor’s browser supports cookies. | 15 minutes | Advertisement |
| IDE | doubleclick.net | Set by Google DoubleClick, this cookie stores information about how you use the website and other advertisements you have seen before visiting the website, in order to present you with advertisements relevant to you. | 1 year 24 days | Advertisement |
Your Cookie Preferences
When you first visit our website, you will be shown a cookie banner which allows you to accept all cookies, reject all non-essential cookies, or manage your preferences for each category of cookie individually. Strictly necessary cookies cannot be switched off through the banner because the website cannot function properly without them.
You can change your mind and update or withdraw your consent at any time. Withdrawing your consent is as easy as giving it: simply select the “Cookie Settings” link in the footer of our website to reopen the preferences panel and adjust your choices. Withdrawing consent will not affect the lawfulness of any processing that took place before your withdrawal, but we will stop setting the relevant cookies from that point on. Please note that previously set cookies may remain on your device until they expire or you delete them through your browser.
Managing cookies through your browser
Most web browsers also allow you to manage cookies through their settings. You can usually choose to see what cookies are stored on your device, delete some or all of them, block third-party cookies, block cookies from particular websites, block all cookies, or delete all cookies when you close your browser.
Instructions for managing cookies can be found in the “Help”, “Settings” or “Preferences” menu of your browser. General information about cookies and how to manage them is also available at www.allaboutcookies.org.
Please remember that if you choose to block all cookies, including strictly necessary cookies, some parts of our website may not work, and features such as forms and chat may be unavailable.
Opting out of analytics and advertising cookies
In addition to the cookie banner and your browser settings, you can:
- Prevent your data from being used by Google Analytics on any website by installing the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.
- Learn more about interest-based advertising and opt out of targeted advertising from participating companies through the European Interactive Digital Advertising Alliance at www.youronlinechoices.eu.
Mobile devices
If you access our website from a mobile device, your device settings may allow you to limit ad tracking or reset your device’s advertising identifier. Please refer to your device manufacturer’s instructions for details.
Web beacons
As explained above, you can limit web beacons in our emails by reading emails in plain text view or with images disabled.
Third-Party Cookies
We do not control the cookies set by third parties, and the way those parties use the data they collect is governed by their own privacy and cookie policies. For more information, please see:
- Google (Analytics, Tag Manager and advertising services): policies.google.com
- HubSpot (chat, forms, analytics and marketing tools): legal.hubspot.com
- Cloudflare (security and bot management): www.cloudflare.com/privacypolicy
Consent and Legal Basis
Regional Broadband is based in Ireland, and our use of cookies is governed by the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011 (S.I. No. 336 of 2011), the ePrivacy Directive and, where cookie data constitutes personal data, the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988 to 2018.
Under these rules, we rely on your consent to set all cookies other than those that are strictly necessary to provide a service you have explicitly requested. Strictly necessary cookies are exempt from the consent requirement. Where information collected through cookies constitutes personal data, we process it in accordance with our Privacy Policy, which explains your rights under data protection law, including your rights of access, rectification, erasure, restriction, objection and data portability.
How Long Do Cookies Stay on My Device?
Some cookies, known as “session cookies”, exist only while your browser is open and are deleted automatically when you close it. Others, known as “persistent cookies”, remain on your device after you close your browser, for the period set out in the “Lifespan” column of the tables above, or until you delete them.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time, for example to reflect changes to the cookies we use or for operational, legal or regulatory reasons. Any changes will be posted on this page with an updated “Last updated” date, and where the changes are significant we may bring them to your attention through the cookie banner or by other appropriate means. Please revisit this page regularly to stay informed about our use of cookies.
Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Regional Broadband
4-5 Burton Hall Park, Burton Hall Road, Sandyford Business Park, Dublin 18, D18 AXV3
Email: [email protected]
Phone: 01-5133042
If you are not satisfied with how we handle your query, or if you have concerns about how we use cookies and process your data, you have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland’s supervisory authority for data protection:
Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
www.dataprotection.ie